I’m Jocelyn Ashcroft and over the last 15 years Canteens.com.au through its Canteen Advisory and Review Service has been helping tuckshops and school and sporting canteens to become financially viable and offer healthy choices. Multiple canteens we have worked with have gone on to win industry awards.
Canteens.com.au aim is to help tuckshops and school canteens become profitable, healthy, happy and well managed community organisations
We have used this knowledge from working with over 600 schools to develop extensive Canteen training and resources. Order the guide here.
Our team works onsite with your team and assesses each individual situation and need. We then formulate and implement processes, systems and tasks to overcome the identified issues. Onsite specific training is included. We fast track where you need to be. We guide you on where you need to be.
Grant Writing Service
Canteens.com.au has successfully written multiple grants in the last 12 months for schools and other non-profit organisations with a high success rate. Initially, writing grants can be daunting, even after you have undertaken training courses. If you don’t want the hard work, time and stress then us on 0417 639 802 or email firstname.lastname@example.org
Canteens.com.au can even offer advice on what you will have most success in obtaining your grant. We have very competitive rates and a proven track record. Most importantly if you don’t get the grant you don’t pay the grant writing fee!
Tuckshop Operations Consultant.
Over her three days of observations and review, our Tuckshop Committee has benefited immensely on the advice, suggestions and ideas from Jocelyn Ashcroft. These ideas were thoroughly explained and analyzed in a meeting with our Executive team.
All areas involving the tuckshop ranging from Workplace Health & Safety, Food Safety,
volunteers to menu design, marketing, cost saving ideas and bottom line improvements were
discussed in detail. Jocelyn’s knowledge in this field is inimitable, as is her genuine friendly and professional demeanor in the engagement with our staff and volunteers. This is the best consultancy dollar our P&C has ever spent.
We highly recommend Jocelyn Ashcroft to any P&C who are serious in improving their above and below the line tuckshop operation.
Waikay Lau, MacGregor State School P&C Association
Jocelyn Ashcroft from Canteens.com.au is an expert in the organisation and operations of tuckshops. We engaged Jocelyn to review our tuckshop processes following our recent transition to a new facility. We required a full audit including:
• A comprehensive onsite assessment
• Policy reviews and development of new operational procedures
• Operational templates and brochure development
• Menu assistance, costing and margins
• Staffing and training of staff
We are very grateful to Jocelyn for her professional approach to the audit. She is an expert in her field. After the onsite audit, a compressive report and recommendations were presented to our leadership team. Jocelyn assisted with the implementation of the recommendations and retraining of staff. You are not left with just a report but rather an expert who can retrain staff on how to implement the recommendations. Following her report, we employed Jocelyn to fully implement the recommendations, ensuring a professional day to day running of our tuckshop.
Jocelyn is very professional and has extensive knowledge of how tuckshops operate and the personnel involved. She has a delightful, cheery personality and works well with others. Jocelyn was a valued member of our team here at Lourdes Hill College. Jocelyn researches the school’s culture and has fresh and innovative ideas for each school. Jocelyn introduced a “brain boost bar” to our school, where students could purchase fruit smoothies and snacks to increase brain function. During summer we would sell over 100 smoothies per day and the students loved it. Jocelyn worked very well with our leadership team and was fully compliant with workplace health and safety standards.
If you have not had a comprehensive tuckshop audit, we highly recommend Jocelyn from Schools Canteens. Since our initial three-day audit and implementation period, we will continue to employ Jocelyn to undertake an annual tuckshop review to ensure we are following best practice.
Nicole Caulfield, Lourdes Hill College
The first occasion was to review our tuckshop operation with a view to improving our service to our school community, and on the second occasion to train a new convenor.
Jocelyn conducts a very thorough and comprehensive assessment of all facets of tuckshop operations including menu, pricing, ordering systems, workplace health and safety, record keeping, food hygiene, advertising and recruitment.
Jocelyn invests a significant period of time explaining her findings with tuckshop staff and executive members of the P&C. This is supported by a very comprehensive written report identifying what is good about your operation, what needs to be improved to meet given obligations and areas where improvement can be attained with realistic targets and strategies to meet agreed targets. This is further supported by providing tuckshop convenors with access to a comprehensive set of resources that may be referred for further guidance and support.
Jocelyn is very diplomatic in her method and approach employing one of guidance and exploration through identified issues rather than reproach and correction with a focus on relationship and team building.
Significantly and what is also greatly appreciated is the continued line of communication that Jocelyn maintains to provide further support and advice to both P&C and tuckshop convenors for the benefit of our tuckshop operation.
We have thoroughly enjoyed working with Jocelyn and our tuckshop is now reaping the rewards from that experience through a completely revitalised atmosphere enjoyed by both tuckshop staff and our school community. Jocelyn Ashcroft is highly recommended.
Mareeba State High School P&C Assoc.,
Your guidance and advice has been outstanding. We have learnt so much from your words of experience and this has made our roles that much easier. Your assistance in the hiring of our new Tuckshop Convenor has greatly aided in the process of getting our business back to being the fruitful business we knew it would be once again.
We know who to call if we need help again!
Yours sincerely and with thanks,
Tenille Chant, Treasurer, Springwood Central State School P&C
Donna Bower, BURROWES STATE SCHOOL
FREE Resources & Fact Sheets
Canteen / Tuckshop operation.
How to make cards
Simple Steps to portion Control
Stock takes how to go them
Supplier Relationship Management
Canteen upgrade wish list
Catering in the canteen
Developing a Financially Viable Menu
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