I’m Jocelyn Ashcroft and over the last 15 years Canteens.com.au through its Canteen Advisory and Review Service has been helping tuckshops and school and sporting canteens to become financially viable and offer healthy choices. Multiple canteens we have worked with have gone on to win industry awards.
Canteens.com.au aim is to help tuckshops and school canteens become profitable, healthy, happy and well managed community organisations
We have used this knowledge from working with over 600 schools to develop extensive Canteen training and resources. Order the guide here.
Our team works onsite with your team and assesses each individual situation and need. We then formulate and implement processes, systems and tasks to overcome the identified issues. Onsite specific training is included. We fast track where you need to be. We guide you on where you need to be.
Grant Writing Service
Canteens.com.au has long been offering a grant writing service to our valued customers. This service is now available to all customers and uniform shops.
If you need a facility or equipment upgrade then applying for a grant may be an opportunity for your business.
Canteens.com.au has successfully written multiple grants in the last 12 months for schools and other non-profit organisations with a high success rate. Initially, writing grants can be daunting, even after you have undertaken training courses. If you don’t want the hard work, time and stress then us on 0417 639 802 or email enquiries@canteens.com.au
Canteens.com.au can even offer advice on what you will have most success in obtaining your grant. We have very competitive rates and a proven track record. Most importantly if you don’t get the grant you don’t pay the grant writing fee!
Canteens.com.au has successfully written multiple grants in the last 12 months for schools and other non-profit organisations with a high success rate. Initially, writing grants can be daunting, even after you have undertaken training courses. If you don’t want the hard work, time and stress then us on 0417 639 802 or email enquiries@canteens.com.au
Canteens.com.au can even offer advice on what you will have most success in obtaining your grant. We have very competitive rates and a proven track record. Most importantly if you don’t get the grant you don’t pay the grant writing fee!
Testimonials
The ability to immediately identify areas of improvement for our tuckshop operation, and categorising them into order of priorities are what Jocelyn Ashcroft brings to the table as our
Tuckshop Operations Consultant.
Over her three days of observations and review, our Tuckshop Committee has benefited immensely on the advice, suggestions and ideas from Jocelyn Ashcroft. These ideas were thoroughly explained and analyzed in a meeting with our Executive team.
All areas involving the tuckshop ranging from Workplace Health & Safety, Food Safety,
volunteers to menu design, marketing, cost saving ideas and bottom line improvements were
discussed in detail. Jocelyn’s knowledge in this field is inimitable, as is her genuine friendly and professional demeanor in the engagement with our staff and volunteers. This is the best consultancy dollar our P&C has ever spent.
We highly recommend Jocelyn Ashcroft to any P&C who are serious in improving their above and below the line tuckshop operation.
Waikay Lau, MacGregor State School P&C Association
Tuckshop Operations Consultant.
Over her three days of observations and review, our Tuckshop Committee has benefited immensely on the advice, suggestions and ideas from Jocelyn Ashcroft. These ideas were thoroughly explained and analyzed in a meeting with our Executive team.
All areas involving the tuckshop ranging from Workplace Health & Safety, Food Safety,
volunteers to menu design, marketing, cost saving ideas and bottom line improvements were
discussed in detail. Jocelyn’s knowledge in this field is inimitable, as is her genuine friendly and professional demeanor in the engagement with our staff and volunteers. This is the best consultancy dollar our P&C has ever spent.
We highly recommend Jocelyn Ashcroft to any P&C who are serious in improving their above and below the line tuckshop operation.
Waikay Lau, MacGregor State School P&C Association
All schools should conduct an annual tuckshop review but there are times when you need an outside consultant to complete a full audit of tuckshop operations. You may have specific issues to review or you may just want to know that you are compliant and following best practice.
Jocelyn Ashcroft from Canteens.com.au is an expert in the organisation and operations of tuckshops. We engaged Jocelyn to review our tuckshop processes following our recent transition to a new facility. We required a full audit including:
• A comprehensive onsite assessment
• Policy reviews and development of new operational procedures
• Operational templates and brochure development
• Menu assistance, costing and margins
• Staffing and training of staff
We are very grateful to Jocelyn for her professional approach to the audit. She is an expert in her field. After the onsite audit, a compressive report and recommendations were presented to our leadership team. Jocelyn assisted with the implementation of the recommendations and retraining of staff. You are not left with just a report but rather an expert who can retrain staff on how to implement the recommendations. Following her report, we employed Jocelyn to fully implement the recommendations, ensuring a professional day to day running of our tuckshop.
Jocelyn is very professional and has extensive knowledge of how tuckshops operate and the personnel involved. She has a delightful, cheery personality and works well with others. Jocelyn was a valued member of our team here at Lourdes Hill College. Jocelyn researches the school’s culture and has fresh and innovative ideas for each school. Jocelyn introduced a “brain boost bar” to our school, where students could purchase fruit smoothies and snacks to increase brain function. During summer we would sell over 100 smoothies per day and the students loved it. Jocelyn worked very well with our leadership team and was fully compliant with workplace health and safety standards.
If you have not had a comprehensive tuckshop audit, we highly recommend Jocelyn from Schools Canteens. Since our initial three-day audit and implementation period, we will continue to employ Jocelyn to undertake an annual tuckshop review to ensure we are following best practice.
Nicole Caulfield, Lourdes Hill College
Jocelyn Ashcroft from Canteens.com.au is an expert in the organisation and operations of tuckshops. We engaged Jocelyn to review our tuckshop processes following our recent transition to a new facility. We required a full audit including:
• A comprehensive onsite assessment
• Policy reviews and development of new operational procedures
• Operational templates and brochure development
• Menu assistance, costing and margins
• Staffing and training of staff
We are very grateful to Jocelyn for her professional approach to the audit. She is an expert in her field. After the onsite audit, a compressive report and recommendations were presented to our leadership team. Jocelyn assisted with the implementation of the recommendations and retraining of staff. You are not left with just a report but rather an expert who can retrain staff on how to implement the recommendations. Following her report, we employed Jocelyn to fully implement the recommendations, ensuring a professional day to day running of our tuckshop.
Jocelyn is very professional and has extensive knowledge of how tuckshops operate and the personnel involved. She has a delightful, cheery personality and works well with others. Jocelyn was a valued member of our team here at Lourdes Hill College. Jocelyn researches the school’s culture and has fresh and innovative ideas for each school. Jocelyn introduced a “brain boost bar” to our school, where students could purchase fruit smoothies and snacks to increase brain function. During summer we would sell over 100 smoothies per day and the students loved it. Jocelyn worked very well with our leadership team and was fully compliant with workplace health and safety standards.
If you have not had a comprehensive tuckshop audit, we highly recommend Jocelyn from Schools Canteens. Since our initial three-day audit and implementation period, we will continue to employ Jocelyn to undertake an annual tuckshop review to ensure we are following best practice.
Nicole Caulfield, Lourdes Hill College
During 2014 we engaged Jocelyn Ashcroft for her professional assistance on 2 separate occasions over 3 days each.
The first occasion was to review our tuckshop operation with a view to improving our service to our school community, and on the second occasion to train a new convenor.
Jocelyn conducts a very thorough and comprehensive assessment of all facets of tuckshop operations including menu, pricing, ordering systems, workplace health and safety, record keeping, food hygiene, advertising and recruitment.
Jocelyn invests a significant period of time explaining her findings with tuckshop staff and executive members of the P&C. This is supported by a very comprehensive written report identifying what is good about your operation, what needs to be improved to meet given obligations and areas where improvement can be attained with realistic targets and strategies to meet agreed targets. This is further supported by providing tuckshop convenors with access to a comprehensive set of resources that may be referred for further guidance and support.
Jocelyn is very diplomatic in her method and approach employing one of guidance and exploration through identified issues rather than reproach and correction with a focus on relationship and team building.
Significantly and what is also greatly appreciated is the continued line of communication that Jocelyn maintains to provide further support and advice to both P&C and tuckshop convenors for the benefit of our tuckshop operation.
We have thoroughly enjoyed working with Jocelyn and our tuckshop is now reaping the rewards from that experience through a completely revitalised atmosphere enjoyed by both tuckshop staff and our school community. Jocelyn Ashcroft is highly recommended.
Raimund Heggie
President
Mareeba State High School P&C Assoc.,
The first occasion was to review our tuckshop operation with a view to improving our service to our school community, and on the second occasion to train a new convenor.
Jocelyn conducts a very thorough and comprehensive assessment of all facets of tuckshop operations including menu, pricing, ordering systems, workplace health and safety, record keeping, food hygiene, advertising and recruitment.
Jocelyn invests a significant period of time explaining her findings with tuckshop staff and executive members of the P&C. This is supported by a very comprehensive written report identifying what is good about your operation, what needs to be improved to meet given obligations and areas where improvement can be attained with realistic targets and strategies to meet agreed targets. This is further supported by providing tuckshop convenors with access to a comprehensive set of resources that may be referred for further guidance and support.
Jocelyn is very diplomatic in her method and approach employing one of guidance and exploration through identified issues rather than reproach and correction with a focus on relationship and team building.
Significantly and what is also greatly appreciated is the continued line of communication that Jocelyn maintains to provide further support and advice to both P&C and tuckshop convenors for the benefit of our tuckshop operation.
We have thoroughly enjoyed working with Jocelyn and our tuckshop is now reaping the rewards from that experience through a completely revitalised atmosphere enjoyed by both tuckshop staff and our school community. Jocelyn Ashcroft is highly recommended.
Raimund Heggie
President
Mareeba State High School P&C Assoc.,
I would like to thank you for all your work to help us through a difficult time in our school.
Your guidance and advice has been outstanding. We have learnt so much from your words of experience and this has made our roles that much easier. Your assistance in the hiring of our new Tuckshop Convenor has greatly aided in the process of getting our business back to being the fruitful business we knew it would be once again.
We know who to call if we need help again!
Yours sincerely and with thanks,
Tenille Chant, Treasurer, Springwood Central State School P&C
Your guidance and advice has been outstanding. We have learnt so much from your words of experience and this has made our roles that much easier. Your assistance in the hiring of our new Tuckshop Convenor has greatly aided in the process of getting our business back to being the fruitful business we knew it would be once again.
We know who to call if we need help again!
Yours sincerely and with thanks,
Tenille Chant, Treasurer, Springwood Central State School P&C
“We approached Jocelyn Ashcroft in relation to getting an expert opinion on how to get our tuckshop running more efficiently and turn losses into profits. Jocelyn’s assistance and understanding of our needs was invaluable. She came out to our school, worked with our tuckshop staff and gave us a report on what we needed to rectify in order for us to not only be compliant, but also gave us some strategies to turn our tuckshop and it’s menu around. Jocelyn is personable, upfront and honest when giving feedback or follow-up after her findings. When implementing items out of her report, I knew Jocelyn was only a phone call away and I could contact her at any time to gain clarification or further information. Although the road to profits is taking time, we are certainly running the tuckshop very differently since Jocelyn’s input. The fact that we were able to contact Jocelyn anytime throughout the whole process and even now, makes her service exceptional value for money. Jocelyn assisted us by giving advice around best practice, staffing, help us advertise a vacancy and be part of the interview panel, menu planning, costing, easy to use templates, healthy recipes and much more. I would recommend Jocelyn Ashcroft to anyone wanting an expert eye cast over the day to day operations of their tuckshop.”
Donna Bower, BURROWES STATE SCHOOL
Donna Bower, BURROWES STATE SCHOOL
FREE Resources & Fact Sheets
Here we've some free documents to help you get started on improving your
Canteen / Tuckshop operation.
Hungry for more Fact Sheets?
Canteen / Tuckshop operation.
How to make cards
Simple Steps to portion Control
Stock takes how to go them
Supplier Relationship Management
Volunteer Recruitment
Canteen upgrade wish list
Catering in the canteen
Developing a Financially Viable Menu
Hungry for more Fact Sheets?